Effective Date: April 9, 2026

Garner West Electric ("Company," "we," "us," or "our") is committed to protecting the privacy and security of information collected through the GW Portal application ("Application"). This Privacy Policy explains how we collect, use, store, and protect information when you use the Application as an authorized employee or contractor.

1. Scope

This Privacy Policy applies to all authorized users of the Application, which is a private, internal platform operated by Garner West Electric for business purposes. The Application is not intended for public use and is accessible only by Company personnel with assigned credentials.

2. Information We Collect

We may collect and process the following categories of information through the Application:

a. Account Information

• Full name
• Email address
• Username and password (encrypted)
• Role and department assignment
• Contact information

b. Business Data

• Bid management records and project data
• Job task assignments and work orders
• Material lists and purchasing records
• Inventory and warehouse data
• Customer and vendor information entered in the course of business
• Documents and files uploaded to the Application

c. Usage and Technical Data

• Login timestamps and session activity
• IP addresses and browser information
• Pages accessed within the Application
• Device type and operating system

3. How We Use Information

Information collected through the Application is used for the following purposes:

• Facilitating and managing internal business operations
• Authenticating users and managing access permissions
• Processing bids, jobs, materials, and related workflows
• Generating reports and business analytics
• Maintaining system security and preventing unauthorized access
• Communicating with users regarding their account or assigned tasks
• Complying with legal and regulatory obligations

4. Data Sharing and Disclosure

We do not sell, rent, or share personal information with third parties for marketing purposes. Information may be shared in the following limited circumstances:

• Internal Access: With authorized Company personnel who require access to perform their duties
• Service Providers: With trusted third-party service providers who assist in operating the Application (e.g., hosting, email services, accounting integrations), subject to confidentiality agreements
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Protection: To protect the rights, property, or safety of the Company, its employees, or others

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information stored in the Application. These measures include:

• Encrypted password storage
• Role-based access controls
• Session management and automatic timeouts
• Secure server infrastructure
• Regular security monitoring

While we strive to protect your information, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it will be securely deleted or anonymized in accordance with Company retention policies.

7. Your Rights and Responsibilities

As an authorized user, you are responsible for:

• Keeping your login credentials confidential
• Reporting any suspected security incidents promptly
• Using the Application only for authorized business purposes
• Ensuring the accuracy of information you enter into the Application

If you have questions about the data we hold about you or wish to request correction or deletion of your personal information, please contact the Company using the information below.

8. Cookies and Session Data

The Application uses session cookies to maintain your authenticated state and ensure proper functionality. These cookies are essential for the operation of the Application and are not used for advertising or tracking purposes. By using the Application, you consent to the use of these necessary cookies.

9. Third-Party Integrations

The Application may integrate with third-party services (e.g., Sage Intacct, BigCommerce, Microsoft 365) to support business operations. Data shared with these services is governed by their respective privacy policies and our agreements with those providers. We encourage you to review the privacy practices of any third-party services connected to the Application.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be made available through the Application. Continued use of the Application following any changes constitutes acceptance of the revised Policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Garner West Electric
Email: noreply@gweusa.com
Website: gwportal.gweusa.com